Digital Products Return/Refund Policy
Thank you for choosing my digital products. Please be aware that I do not offer refunds for digital goods once they have been purchased.
This policy is in accordance with European Union regulations, which do not require refunds for digital downloads.
If you have any questions or encounter any issues with your digital purchase, please don't hesitate to contact me.
Your satisfaction is important to me, and I'm here to help resolve any concerns you may have.
Physical Goods Return/Refund Policy
Please note that due to the personalised nature of my paintings they are printed on demand I do not offer refunds for print on demand goods unless they arrive damaged or with defects.
In the event of such issues, please contact me with photographic evidence within 14 days of receiving the item, and we will investigate and arrange for a replacement or refund.
Your satisfaction is important to me, and I'm here to assist you with any concerns you may have.